Q. How do you control the quality?
A. We normally take below steps to secure our quality control:
1) We make "sample book" for every new order, indicating every details (materials, specs, packaging), pre-confirmed by clients and us, then pass to our production team as a mandatory attachment for production;
2) After the contract being confirmed, we'll make pre-production samples and deliver to clients for confirmation;
3) After samples confirmed, we'll arrange bulk production accordingly;
4) Our QC/QA staff inspect the production strictly and randomly, under instruction of the "sample book", and record for future trace;
5) Production and packing accomplished, goods will be transferred to the ready-to-ship warehouse. Customers may inspect their goods by themselves or by an authorized third party in steps 3, 4, 5.
Q. Are you competitive in pricing?
A. Yes, this is one of our core competitiveness.
1) With the most advanced production lines, we keep a high automatic production rate, which effectively ensure the quality level and maintain a low manpower cost;
2) Due to our specializing in the main products, we manage very large purchasing amount of raw materials which benefit us in the purchasing cost as well as stable relationship with our suppliers;
3) With our highly defined production procedure, well trained and skilled production employees, we maintain a relatively low production operation cost level;
Q. What other advantages do you have?
A. We are a professional manufacturer and supplier of industrial wipes for more than 15 years, and our strengths always are strict quality control and inspection, competitive prices, flexible payment term, quick shipment, excellent services and prompt feedback etc.
Q. Do you accept OEM/ODM?
A. Yes, we accept customized design, tailored specs and private label manufacturing.
Q. How do you develop new distributors?
A. We welcome negotiations of agent / distributor sales with us, we’ll have more favorable policy on pricing, payment terms, shipment date in return. Please discuss with our sales representative in details.
Q: Any relevant test report/certificate for the products?
A: Yes, We can offer test reports/certificates, SGS, MSDS . We have also successfully obtained ISO9001-2015, a lot of of Invention patents.
Q: What should I do if I have different product specification needed?
A: KILINE has been developing and innovating various special non-woven materials, and keeping improving our current technique. With our advanced equipment and skills, we are able to offer you tailor-made services, and make our products more functional, diverse, and high quality. We are more than pleased to provide you customized services.
Q: Are all of the wiping products reusable?
A: Virgin Wood and Bamboo Pulp products are disposable, other products of Pulp + PET , Pulp + PP are reusable.
